Refund Policy – Fullstacksites.com
Effective Date: 01/21/2026
Fullstacksites.com designs and develops custom websites. Because these are digital services, refunds are subject to the following policy:
No Refund After Work Begins
Payments cannot be refunded after work begins. This includes preparing design drafts, setting up development, or allocating resources.
Deposits
- A non-refundable deposit is required to initiate any project.
- This deposit covers onboarding, planning, and initial work.
Milestone Payments
- Projects may be divided into milestones.
- Once a milestone is completed and delivered, the related payment is non-refundable.
Eligible Refund Cases
Refunds may only be granted if:
- The project has not started, and
- A refund request is made within 48 hours of payment
Client Delays
No refunds will be issued if the client fails to:
- Provide required content, access, or feedback
- Respond within a reasonable timeframe (typically 7–14 days)
Revisions
- Revisions are provided as per the agreed package
- Refunds will not be issued due to dissatisfaction if revisions have been offered
Third-Party Costs
Expenses paid to third parties, including domains, hosting, plugins and APIs, cannot be refunded
Project Cancellation
- Clients may cancel at any time
- No refunds will be issued for completed or ongoing work
Chargebacks
Clients agree to contact us before starting a dispute. Unauthorized chargebacks may lead to the following:
- Immediate service termination
- Submission of proof to Stripe to contest the dispute
Contact
Email: contact@fullstacksites.com
